OfficeFone improves productivity and customer satisfaction.
OfficeFone is our feature rich, reliable Cloud-based business phone system that elevates employee productivity and customer satisfaction with easy to use advanced features.
OfficeFone uses your high speed internet connection to deliver rich features including Auto Attendants, Company Directory, Find Me/Follow Me, Mobility, Chat, SMS, Presence, Voicemail-to-Email, Digital Fax, Intercom, Paging and More!
Reliable: OfficeFone runs on a Tier 1 backed multi-node network.
Easy: OfficeFone features FREE White Glove installation and training.
Flexible: OfficeFone is tailored to the way your business communicates.
Every business is unique. We custom design OfficeFone for the way your business communicates. We don’t simply ship you a box of phones and send you complicated self configuration instructions.
Easily manage all aspects of your
Company’s communications with
OfficeFone’s User Control Panel.
OfficeFone’s mobile extension
turns your employees’
smartphones into mobile offices,
enabling them to place and receive
business calls just like from their
desk phone, only from anywhere.
OfficeFone can turn your PC into a powerful Call
Management Panel (CMP).
Users can see the Caller ID of inbound calls, answer
calls, transfer calls, see who is on the phone, park
calls, view parking lots, and more all with the click of
your mouse from a simple to use web page
OfficeFone’s User Control Portal allows user to control extension settings, manage voicemail, send and receive SMS text messages and chat with other employees all from one concise, powerful location.
OfficeFone SMS Messaging is an easy way to communicate with customers using your business’ OfficeFone phone number. SMS messages are also sent to your email address
OfficeFone’s Visual enables you to manage voicemails from your User Control Panel. You can listen to voicemails in any order. Voicemails messages are also sent to your email address where they can be listened to outside the office or forwarded to a colleague for follow up!
OfficeFone can record your calls for quality and training
purposes. Calls can easily be played back from the User
Control Portal.
Queues act like advanced ring groups. Customers can stay in
the queue until staff can handle their call. Callers can opt out
to voicemail or ask to be called back. Callers can listen to
your message on hold while in the queue.
OfficeFone can integrate with your Customer Relationship
Management software, providing a screen pop-up of the
customer’s record when they call your business.
Call Queues and Ring Groups allow you to have multiple phones ring when one extension or number is dialed, allowing you to share inbound call distribution among your employees.
Paging and Intercom allow you to make announcements to individual phones, groups of
phones, or to an overhead PA system.
IVRs, or Auto Attendants, allow you to control the first impression your company presents while routing calls to the appropriate parties. An example of an IVR would be a “spell by name” company directory.
Music and Message on Hold allow you to reassure callers they are still connected to a call while on hold or in a queue. Custom Messages on Hold enable you to deliver your Company’s message to waiting callers.
Mobility and Find Me/Follow Me allow you to answer your desk phone, receive faxes, transfer calls and more all from your smartphone. Outbound calls can display your office’s Caller ID instead of your cellphone number.
Chat allows you to improve employee communication, whether across the hall or among offices.
Conference Bridge allows you to take control of your company’s conferencing. The call
administrator can control attendees’ access, such as muting.
Digital Fax allows you to send and receive faxes from either a legacy fax machine, your email
client, or a powerful web-based portal.
Voicemail to Email allows you to listen to voicemails on your computer or on your smartphone when you are out of the office. It also enables you to easily forward messages to colleagues.
CRM Integration allows you to boost productivity by having customer information right at your fingertips based on the inbound call’s Caller ID. This feature easily integrates with popular CRMs Sugar and Suite.
Call Management Panel allows you to see who is on the phone, transfer calls, view parking
lots and more, all from a simple web page.
Recording and Monitoring allow you to record calls, monitor calls, and whisper directions to
employees who are on calls.
OfficeFone has been certified to work with Yealink phones, the world’s most advanced IP phones.
Yealink phones are designed to satisfy demanding users who need a high quality IP phone.
Especially designed for high-end office users, Yealink user friendly IP Phones offer human-friendly design and user interface.
Yealink Optima HD voice technology delivers superb audio and crystal clear voice quality.
